Shipping Policy

Shipping and Processing Time

Most orders ship within 2 business days (Monday–Friday) from our facility in Oklahoma City. If you need an order shipped sooner, please email hello@dreamerlaneyco.com.

Estimated Shipping Times

Delivery of your order will vary depending on your location. Orders ship Monday through Friday, excluding holidays. You will receive a shipping confirmation email with a tracking number once your order has shipped.

All orders in the contiguous United States ship USPS Ground Advantage, typically arriving 2–5 days after the package is received by USPS.

All international orders ship via UPS. Unclaimed international packages that are returned to Dreamer Lane y Co will not be refunded.

Free shipping is available on orders over $75, within the United States only.

Incorrect Address | Returned Mail

Customers are responsible for providing the correct shipping information when an order is placed. Dreamer Lane y Co is not responsible for packages delivered to an incorrect address. Packages returned to Dreamer Lane y Co may be reshipped at the customer's expense. Packages marked as delivered, but "not received," are the customer's responsibility to locate with USPS. Dreamer Lane y Co is not liable to issue refunds on lost packages.

Lost Packages

Dreamer Lane y Co does not issue refunds on lost packages. It is the customer's responsibility to locate the lost package.

Order Cancellations

Order cancellations are at Dreamer Lane y Co's sole discretion. Our goal is to ship orders promptly, so it is often not possible to cancel an order once it is processed. If you wish to cancel an order, please contact us via email at hello@dreamerlaneyco.com to see if we can change, cancel, or correct the order before it ships.

Coupons | Sales

All sale items are final. Coupons, promotional codes, and sales may not be stacked or combined. Coupons or promotional codes will not be applied to existing orders following purchase.

Refund Policy — Dreamer Lane y Co

At Dreamer Lane y Co, we want you to be 100% satisfied with your order. If you have questions, concerns, or comments, please contact hello@dreamerlaneyco.com.

General Policy

We want you to be excited about everything you order from us, and we understand how difficult it can be buying kids' clothes and accessories with their ever-changing sizes. While we do not offer refunds, we will happily exchange your order for another size when available, or offer store credit.

  • Items must be purchased directly from our website with proof of purchase (order number and email address associated with the order).
  • Exchange requests must be submitted within 14 days of purchase to be eligible for store credit or an exchange.
  • All sales are FINAL on gift cards, pre-orders, site-wide sales, and birthday or charitable merchandise (including, but not limited to, Black Friday/Cyber Monday items, birthday-themed pieces, and items whose proceeds benefit a charitable organization).
  • If an item is damaged or there is a quality issue, please contact us within 3 days of delivery at hello@dreamerlaneyco.com.
  • To request an exchange, email hello@dreamerlaneyco.com within 14 days of the delivery date.
  • The buyer is responsible for all shipping fees associated with a return or exchange.